This Privacy Policy describes how hashria ("we") gathers, handles and secures your personal data on our website and platform. We serve as the data controller for that information.
Data we collect. Names, emails, countries and the like alongside KYC paperwork mandated by law. We also keep: execution and account history, device logs and helpdesk threads. EU/UK legal grounds: performing the contract, legal duty, plus legitimate interest.
How we use data. Running your account, clearing trades, meeting compliance, countering fraud, and securing systems, plus consent-based product updates with easy opt-out.
Who sees data. Sharing is limited to operating vendors (custodial, payment, identity), regulators on lawful demand, and anonymised analytics. Personal data is never sold.
Retention & security. Data is kept for account activity plus statutory periods (typically five-seven years for transaction records). Protection: AES-256 at rest plus TLS 1.3 in transit, and ISO 27001-audited access limits.
Rights. Access, correction, export, deletion and objection requests can be made via [email protected]. Replies respect statutory timelines.